At Sainsisters, we strive for your satisfaction with every purchase. Please review our return policy to ensure a smooth experience:
1. Domestic Orders: Returns are accepted within 7 days of delivery. Items must be unused, unwashed, and in their original condition with all tags intact. To initiate a return, contact us with your order number and reason for return. Shipping costs for returns are borne by the customer.
2. International Orders: We do not accept returns or cancellations for international orders. Please check your country's import policies before placing an order.
3. Damaged or Incorrect Items: If you receive a damaged or incorrect item, contact us immediately with photos and a video of the damage or error. We will assist in resolving the issue and ensure a satisfactory solution.
4. Refunds: Refunds will be processed to the original payment method once the returned item is received and inspected.
For further assistance, please reach out to our customer support team.
